General
What is Proshoproyal?
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Proshoproyal is a wholesale platform offering high-quality electronics to businesses at competitive prices.
Which brands do you offer?
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We offer a wide range of top electronic brands.
What product categories are available?
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Our categories include smartphones, tablets, video game consoles, and more.
Where is the company located?
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Our main office is located at 7500 NW 25TH ST UNIT 13, MIAMI, FL 33122-1700 United States.
How can I contact the company?
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You can reach us via email at sales@proshoproyal.net or call us at +3052394683.
What are the company’s operating hours?
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Our operating hours are Hours: Monday to Friday: 9:00 AM – 4:00 PM.
ABOUT PROSHOPROYAL.COM
What’s new on the Proshoproyal website?
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Stay updated with the latest features, products, and enhancements on our website. Visit the homepage or check our about section for more information.
I’ve registered—what are the next steps?
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After registration, log in to access our full catalog, view exclusive offers, and place orders. You may also reach out to our support team for guidance.
Why can’t I view product prices or available quantities?
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Prices and quantities are available to registered users only. Please ensure you’re logged in, or contact support if you still encounter issues.
How can I learn more about the annual client information update?
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We perform annual updates to ensure the accuracy of client information. Contact our support team for details on how to update your profile and preferences.
SALES
How can I place an order?
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You can place an order directly through our website by selecting your products and following the checkout process.
What payment options are available?
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We accept various payment methods, including credit cards, debit cards, and bank transfers.
Do you accept credit card payments?
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Yes, we do accept credit card payments for all orders placed on our website.
Are there any alternative credit options?
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Yes, we offer alternative credit options. Please contact our customer service for more information.
How can I apply for a credit line, and what steps should I take to request an extension?
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You can apply for a credit line by filling out our application form on the website. To request an extension, please contact our support team.
What is your warranty policy?
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Our warranty policy covers defects in materials and workmanship for a specified period. Please refer to our warranty section for detailed information.
If I cancel an order, will I receive a full refund?
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Yes, if you cancel your order before it has been shipped, you will receive a full refund.
Do you offer international shipping?
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No, Currently we are shipping only in USA.
What incoterms do you use for shipping goods?
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We primarily use Incoterms such as FOB, CIF, and EXW for shipping. Please refer to our shipping policy for more details.
Do you provide accounts receivable statements or dunning letters?
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Yes, we generate accounts receivable statements and can provide dunning letters upon request.