Shipping Policy
General Shipping Information
Our goal at Proshop Royal is to ensure your order is processed and shipped as quickly as possible. Please note the following:
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- Shipping times may vary depending on the destination and shipping method chosen.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided based on your selected shipping method and destination.
Shipping Options:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- Overnight Shipping: 1 business day (for orders placed before 2 PM)
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your package's progress until it arrives at your location.
Customs, Duties, and Taxes
Proshop Royal is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Proshop Royal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to select international locations. International shipping rates and delivery times vary by destination. Please check your local customs policies before placing an order, as Proshop Royal is not responsible for any customs delays or import restrictions.
Contact Us
If you have questions about our shipping policy, please contact us at support@proshoproyal.com.
Note: This shipping policy may be updated periodically. Please refer to this page for the most current policy details.